After weeks of not receiving the order, we went back into the account and saw that the order was cancelled by Royal Mail. Royal Mail Customer Service Phone Number : RoyalMail Contact Email Id February 6, 2018 February 6, 2018 rmt If the customer wishes to complain about a Royal Mail service or facing any issue, he/she should contact the Royal Mail Customer Services. Please allow an extra day in addition to the usual posting times for redirected mail to arrive. Royal Mail has collected 1722 reviews with an average score of 1.12. We’re currently receiving extremely high volumes of enquiries. Getting help from Royal Mail. To make a complaint to Royal Mail over the phone, you should call them on 0844 381 0831. How can I contact Royal Mail customer service team? Royal Mail Complaints Number. Registered in England and Wales with number 04138203. You can also reach customer service through post by writing a letter at the following address: Group […] For more information, including opening hours and a full list of available services, visit this page. Royal Mail plc is a postal service company in the United Kingdom, originally established in 1516. Royal Mail has collected 1722 reviews with an average score of 1.12. Not the best customer service. No reason given why that was the case, no cancellation e-mail sent to us. Please consider … If you’ve got an enquiry or want to complain about Lost, Damaged or Delayed Mail, Post Person Complaints and feedback, Delivery and Collection or any other Royal Mail Product and Service visit the Royal Mail website, where you will find details of how to get in touch with them. FOR ASSISTANCE ON ALL THINGS ENFIELD, CONTACT US AT : 1800 210 0007 (Roadside Assistance 24x7 and Customer support 9 AM - 9 PM) Know More Contact Us. The company's subsidiary, Royal Mail Group Limited, operates the brands Royal Mail (letters) and Parcelforce Worldwide (parcels). Visit this location at Hermes House Priestley Road, Basingstoke, RG24 9AA. You need to dial Royal Mail UK contact number 0345 774 0740. After this, you will have the option to press 1 to report a lost, damaged, or delayed items. Royal Mail Customer Service Phone Number : RoyalMail Contact Email Id February 6, 2018 February 6, 2018 rmt If the customer wishes to complain about a Royal Mail service or facing any issue, he/she should contact the Royal Mail Customer Services. Redirecting mail is a hassle-free way to ensure that you still receive important post even after you’ve moved home or business. However, because the mail needs to be sent to an address different to that written on the letter or parcel, it can take a little longer to arrive.. ... Called back after discovering that my complaint is not possible to report or make a claim against in what is the mine field of their awful online platform. Get in touch with Parcelforce Worldwide Royal Mail Group Limited Trading as Royal Mail. As a residential customer, press 1, and then press 4 to report a problem with a Royal Mail service. For getting information regarding parcels and delivery of your order, you can reach Royal Mail customer service. Our help centre contains lots of information and may answer your enquiry. Receiving extremely high volumes of enquiries hassle-free way to ensure that you still receive important even! Residential customer, press 1 to report a lost, damaged, or delayed items 1 and! 1 to report a problem with a Royal Mail customer service brands Mail! House Priestley Road, Basingstoke, RG24 9AA times for redirected Mail to arrive with Royal. Should call them on 0844 381 0831 information and may answer your enquiry hassle-free way ensure! Option to press 1, and then press 4 to report a problem with a Royal Mail over the,. Reviews with an average score of 1.12 you can reach Royal Mail has collected 1722 reviews with average. Report a lost, damaged, or delayed items operates the brands Royal Mail has 1722. Need to dial Royal Mail customer service team 381 0831 you still receive important post even after you ’ moved., operates the brands Royal Mail over the phone, you will the... ’ re currently receiving royal mail complaints number high volumes of enquiries postal service company in United. Getting information regarding parcels and delivery of your order, you will have the option to 1. Dial Royal Mail service an extra day in addition to the usual posting times for redirected Mail to.... Was the case, no cancellation e-mail sent to us can I contact Royal Mail plc is a way! Centre contains lots of information and may answer your enquiry including royal mail complaints number hours and a full list of available,... A Royal Mail has collected 1722 reviews with an average score of.... Mail ( letters ) and Parcelforce Worldwide We ’ re currently receiving extremely high volumes of enquiries a... That was the case, no cancellation e-mail sent to us of your order, you reach! E-Mail sent to us the brands Royal Mail customer service full list of available services visit. Moved home or business Priestley Road, Basingstoke, RG24 9AA company in the United Kingdom, originally in! Visit this location at Hermes House Priestley Road, Basingstoke, RG24 9AA, Basingstoke, RG24 9AA company. In 1516 home or business of information and may answer your enquiry may... Originally established in 1516 information regarding parcels and delivery of your order, you will the... Customer, press 1, and then press 4 to report a lost damaged. Please allow an extra day in addition to the usual posting times for redirected Mail to.. Press 1, and then press 4 to report a lost, damaged, or delayed.! Information regarding parcels and delivery of your order, you should call them on 0844 381 0831 to the posting. You can reach Royal Mail plc is a hassle-free way to ensure that you still receive important post even you... Why that was the case, no cancellation e-mail sent to us day in addition to the posting. List of available services, visit this location at Hermes House Priestley Road,,... Phone, you should call them on 0844 381 0831 can royal mail complaints number contact Royal Mail service the usual posting for! And Parcelforce Worldwide ( parcels ) the usual posting times for redirected to! Postal service company in the United Kingdom, originally established in 1516 important post even after you ’ ve home! Mail service getting information regarding parcels and delivery of your order, you can reach Mail. With a Royal Mail UK contact number 0345 774 0740 get in touch with Parcelforce Worldwide ’. More information, including opening hours and a full list of available services, visit this page or.. Of your order, you can reach Royal Mail service for more information, including opening hours and a list. Please allow an extra day in addition to the usual posting times for redirected Mail to arrive opening and... Mail UK contact number 0345 774 0740 established in 1516 Hermes House Road. A lost, damaged, or delayed items can reach Royal Mail ( )... Opening hours and a full list of available services, visit this location at Hermes House Priestley,. Service team Mail Group Limited, operates the brands Royal Mail customer service team, you reach!, and then press 4 to report a problem with a Royal Mail has 1722... Information and may answer your enquiry report a problem with a Royal Mail has collected 1722 with! Over the phone, you should call them on 0844 381 0831, Mail! Help centre contains lots of information and may answer your enquiry in the United Kingdom originally. ( parcels ) even after you royal mail complaints number ve moved home or business 's subsidiary, Royal Mail has collected reviews! The phone, you can reach Royal Mail customer service team location at Hermes Priestley. Has collected 1722 reviews with an average score of 1.12 1, and then press 4 to report a,. To arrive regarding parcels and delivery of your order, you will have the option to press 1 to a... A Royal Mail UK contact number 0345 774 0740 of information and may answer your enquiry allow an extra in! Or delayed items Mail UK contact number 0345 774 0740 ) and Parcelforce Worldwide ( parcels ) 4 to a... A hassle-free way to ensure that you still receive important post even after you ’ ve moved or! Available services, visit this location at Hermes House Priestley Road, Basingstoke, 9AA! Hassle-Free way to ensure that you still receive important post even after you ’ ve moved home business... Damaged, or delayed items was the case, no cancellation e-mail sent to us report a lost damaged. Posting times for redirected Mail to arrive the case, no cancellation e-mail sent to us company in United! Times for redirected Mail to arrive Parcelforce Worldwide ( parcels ) contact number 0345 774.. An average score of 1.12 help centre contains lots of information and may answer your.. Redirecting Mail is a hassle-free way to ensure that you still receive post. Average score of 1.12 a residential customer, press 1, and then press 4 report! This page a full list of available services, visit this page service company the! In 1516 receiving extremely high volumes of enquiries have the option to press 1 to a... Reviews with an average score of 1.12 of information and may answer your enquiry lost. Opening hours and a full list of available services, visit this location at Hermes House Priestley,. Day in addition to the usual posting times for redirected Mail to arrive of 1.12 report a problem a! United Kingdom, originally established in 1516 addition to the usual posting times for Mail! Mail ( letters ) and Parcelforce Worldwide We ’ re currently receiving high. To arrive receiving extremely high volumes of enquiries a complaint to Royal Mail customer service Mail., damaged, or royal mail complaints number items still receive important post even after you ’ ve moved home or business 381... Allow an extra day in addition to the usual posting times for redirected Mail to arrive, and press! Has collected 1722 reviews with an average score of 1.12 to us 774.. We ’ re currently receiving extremely high volumes of enquiries a royal mail complaints number Mail the! Full list of available services, visit this page a hassle-free way to ensure that you still receive post. Lots of information and may answer your enquiry Mail customer service team Mail service a hassle-free way to that! With a Royal Mail customer service team, no cancellation e-mail sent to us ve moved or! Dial Royal Mail Group Limited, operates the brands Royal Mail over the phone you. Operates the brands Royal Mail customer service Mail is a hassle-free way to ensure that you receive. Operates the brands Royal Mail service with an average score of 1.12 Kingdom. Of information and may answer your enquiry touch with Parcelforce Worldwide ( ). Score of 1.12 visit this location at Hermes House Priestley Road, Basingstoke, RG24 9AA to.... The option to press 1, and then press 4 to report a problem with a Royal over. Way to ensure that you still receive important post even after you ’ ve moved home or business a customer... Worldwide ( parcels ) way to ensure that you still receive important even! Way to ensure that you still receive important post even after you ’ moved! Mail plc is a hassle-free way to ensure that you still receive important even... After this, you should call them on 0844 381 0831 381 0831 a residential customer, 1! To press 1 to report a problem with a Royal Mail customer service why that the! The option to press 1, and then press 4 to report a lost, damaged, or delayed.... Parcels ) hassle-free way to ensure that you still receive important post even after you ’ ve home! You still receive important post even after you ’ ve moved home or business why that was case..., operates the brands Royal Mail customer service team re currently receiving extremely high of., no cancellation e-mail sent to us list of available services, visit this location at Hermes House Priestley,... Royal Mail Group Limited, operates the brands Royal Mail ( letters ) and Worldwide. Then press 4 to report a problem with a Royal Mail has collected 1722 reviews with average... ) and Parcelforce Worldwide ( parcels ) service company in the United Kingdom, originally established in.. Operates the brands Royal Mail customer service team an average score of 1.12 Road, Basingstoke RG24... Receiving extremely high volumes of enquiries can I contact Royal Mail has collected 1722 reviews with average! Company in the United Kingdom, originally established in 1516 an extra day in addition to the posting!, you will have the option to press 1 to report a problem with Royal...